Dear customer,

We've noticed that we're often asked if it's possible to extend the railings of our rowing machines. Unfortunately, we must inform you that extending the railings on our rowing machines is not possible.

We understand that this might be important information for some users, especially when it comes to compatibility with their height. That's why we place great emphasis on clearly stating the maximum user height for each of our products in the product descriptions.

We recommend that you carefully review this information to ensure that the device meets your needs.

If you have further questions or wish for a consultation regarding our products, our customer service team is more than happy to assist you. Please make sure to provide us with the following information so we can help you immediately:

• Meaningful subject
• A copy of your invoice
• Your full name
• Your address
• Your email address and/or phone number
• Several photos or a video that clearly and understandably shows your concern

Once we receive your inquiry, we will review the case and get back to you.

We thank you for your understanding and your interest in our rowing machines.

Best regards,

Your Customer Service Team