Dear customer,
Thank you for purchasing your SportPlus device!
In order to provide you with the best possible support for questions and concerns, we sometimes need the PO number(s) of your device. You can find these on the type plate attached to your device.
How to find the type plate:
All of our devices have a type plate, which contains important information such as the model number, applicable standards, and the production/order number (in the form of the PO number).
The type plate is often attached to the back of the product, such as on rowing machines, or hidden on the feet of home trainers. Take a look yourself, you're sure to find it quickly!
IMPORTANT! When providing the PO numbers, only the first four digits need to be entered
(see image 2).
Example of a type plate from the wooden water rowing machine (SP-WR-1800):
With the #PO number highlighted:
If you have any further questions or need assistance, you can also contact our Customer Happiness Team.
Call us at: +49 (0)40 – 780896 -35.
or write to us on Whatsapp: Chat on WhatsApp now
We wish you a lot of joy with your SportPlus product!
Sporty greetings,
Your Customer Happiness Team
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