Dear customer,😊

We understand that you may be concerned that your new SportPlus is defective if you are having trouble attaching the pedals. We would like to provide you with a brief explanation of how to do so.

In general, the left pedal has a left-handed thread. This means that you must screw it in counterclockwise into the crank.

Step-by-step instructions

1. Screw the left pedal in by hand (counterclockwise) into the left crank until it is snug.
2. Now screw the right pedal in by hand (clockwise) into the right crank until it is snug.
3. Use a pedal wrench to tighten both pedals.
4. Before using the rower, check that the pedals are securely attached.

If you are still having trouble assembling your new fitness equipment, please visit our "Getting Started" section for helpful assembly videos and valuable tips and tricks for a successful start to your fitness journey.

Alternatively, you can submit a request here and we will get back to you as soon as possible:

Submit a request

We hope this information is helpful and we are always happy to answer any questions you may have.

Sincerely,

Your Customer Happiness Team